Frequently Asked Questions
Everything you need to know about shopping at the official Reading Fightin Phils store.
How long will it take for my order to ship?
Orders are typically processed within 2-3 business days. Standard shipping usually takes 5-7 business days depending on your location relative to FirstEnergy Stadium.
Can I return or exchange a jersey if it doesn't fit?
Yes, we accept returns and exchanges on unworn, unwashed merchandise with original tags within 30 days of purchase. Please note that custom jerseys with personalized names are final sale.
Are these the same jerseys worn by the players on the field?
We offer both 'Authentic' jerseys, which are identical to the on-field specifications used by the Fightin Phils players, and 'Replica' jerseys designed for fan comfort and everyday wear.
Do you offer international shipping for R-Phils fans abroad?
Currently, we ship to all 50 U.S. states and APO/FPO addresses. International shipping is available to select countries; please check the shipping calculator at checkout for rates.
Can I pick up my online order at the stadium team store?
Yes, we offer an 'In-Store Pickup' option at checkout. Once your order is ready, you will receive an email notification to pick it up at the Brentwood Real Estate Team Store at FirstEnergy Stadium.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like Apple Pay and Google Pay.